Privacy policy
Introduction
Welcome to Cocos & Sunsets LLC privacy policy.
Cocos & Sunsets respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy notice is provided so you can go through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.
Personal data
If you use our services without creating or logging into an account, we’ll still collect personal data from or about you, which may include your name, address, payment information, device information, and location. We will use this information in accordance with this Privacy Statement and to comply with the law.
Where does personal data come from?
We may collect personal information about you from various sources, for example from: You, Publicly available sources, Retailers, Service providers, such as companies that help us manage risk and fraud.
We will associate information from all these sources with your account to improve your experience and for compliance and analytics purposes.
Data retention
How long will you use my personal data for? We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Social Media
We engage with guests on multiple social media platforms (e.g., Facebook, Tik tok, and Instagram). If you contact us on one of our social media platforms, request guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.
Social Media Widgets
Our sites and mobile applications include social media features, such as the Facebook Like button, Google Plus, Pinterest, etc. These features may collect information about you such as your IP address and which page you are visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.
HOW IS YOUR INFORMATION USED?
Mobile Location Information
If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services, or our service providers. We use this information to improve our services, and provide you with more relevant and personalized advertisements, services, and promotions. To manage how you share your device’s location settings, go to the Choices section of this privacy policy.
Information from Other Sources
We may collect data that is publicly available online. For example, information you submit in a public forum (e.g., a blog, chat room, or social network) may be used to personalize your experience. You are responsible for the information you choose to post online.
We also obtain information provided by third parties. For instance, we obtain demographic and other information from companies that can enhance our existing guest information to improve the accuracy and add to the information we have about our guests (e.g., adding address information).
Product and Service Fulfillment
Fulfill and manage purchases, orders, payments, and returns/exchanges
Respond to requests for information about our products and services in our catalogs, on our websites or mobile applications, or to otherwise serve you
Connect with you regarding guest service via our customer care center or on social media or internet chat platforms or via text messages.
Provide services such as a Wishlist that the consumer can choose to share.
Fulfill benefits associated with use of our services, such as award and redeem points through our loyalty programs, etc.
Administer sweepstakes and contests
Allow you to, using our mobile applications: sign up for promotions and offers, search for products and check availability, check prices, provide product ratings and reviews, track your orders, scan a UPC barcode or QR code Our Purposes (including but not limited to marketing)
Deliver catalogs, promotions, offers, newsletters, e-mails, mobile messages, and social media notifications
Provide interactive features of the website or mobile applications, such as product reviews or daily/weekly promos, send marketing communications and other information regarding products, services and promotions
Administer promotions, surveys, and focus groups