RETURNS & EXCHANGES

What is our Returns Policy?

We accept bikinis purchased from cocosandsunsets.com in new condition with tags and liners intact for store credit.
Return shipping is at customer expense. You have 15 days from the day your delivery arrived to send them back to us for store credit. Please note sale items are not eligible for return. Sale items include items purchased with a discount of 15% or more and are not eligible for return. For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained. Important: Return form is required to be filled in order to help us identify the current exchange.

General inquiries:

Is it easy to return items?
Super easy- initiate a return through our return portal on our website by clicking ‘start a return’. You’ll then follow the prompts to return eligible items for store credit.

How soon will I get my store credit?
Once your items are inspected by the returns team, you’ll get your store credit notification via email typically within 6-10 business days (North American customers) and 10-14 business days (Europe/International customers).

What items are non-exchangeable?
Items marked as final sale.
Free gifts or promotional items with retail value.
Sale items including items purchased during flash sales or with a promotional code above 15%.
Items that have been worn or are soiled/stained.
What happens if your exchange is rejected by our returns team?
Any items received that are not in original condition, in packaging with panty liner intact and tags attached or have stains/soiling will be immediately shipped back to you from our returns warehouse. We are unable to issue store credits on these items for sanitary reasons.

What to do if you experience issues with your items?
We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact our Customer Care team.

request a RETURN or EXCHANGE